By registering for a seminar, the following “General Conditions of Participation” are accepted.

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1. Registration

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Registration for seminars and courses must always be made in writing to the HIRAcon Academy. Registrations are regularly considered in the order in which they are received by the HIRAcon Academy. Both registrations and registration confirmations can be made by fax. Special approval or selection criteria for certain measures remain unaffected. The HIRAcon Academy immediately confirms the admission. The contract is concluded upon receipt of the confirmation. If a registration cannot be taken into account, the HIRAcon Academy will inform the person registered or who is registering.

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2. Terms of payment

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Payment is made upon receipt of the invoice, stating the invoice number. We ask you to refrain from advance transfers or cash payments. The participant must pay the fee for the course within 14 days of receiving the invoice, but in any case before the seminar begins. In the event of late payment, the HIRAcon Academy can exclude the participant from participation or withhold the confirmation of participation/certificate until full payment has been made. Costs for learning materials, tests and examinations are included in the seminar and course fees, unless otherwise expressly stated. The participation fees are plus the currently valid VAT.

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3. Withdrawal and termination

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For courses/seminars, the participant can withdraw from the contract if he notifies the HIRAcon Academy in writing of the withdrawal at least 14 working days before the start of the event. The decisive factor is the receipt of the declaration of withdrawal by the HIRAcon Academy. If you withdraw on time, a flat rate administrative fee of 75.00 euros will be charged. If the withdrawal is not made on time or if the participant does not appear or only shows up temporarily, the participant is obliged to pay the full fee. The position of a substitute participant is possible. If the participant has already received the invoice from the HIRAcon Academy, the original invoice must be submitted together with the declaration of withdrawal so that further accounting can be arranged. A course that is divided into several stages can be canceled with a notice period of 6 weeks. It must be made in writing, with the notice period beginning upon receipt by the HIRAcon Academy. In the final bill, the proportionate costs for participation in the course will be calculated in a timely manner, taking in account fees already paid. Failure to take advantage of individual teaching units does not entitle you to a reduction of the invoice amount. For courses with a total duration of more than eight weeks, the participant has the right to withdraw with seven days notice to the end of the month. The withdrawal becomes valid at the end of the following month. A one-off rebooking of participation to another seminar date is possible provided the above-mentioned deadlines are adhered to.

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4. Cancellation and rescheduling of courses

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The HIRAcon Academy has the right to cancel events, especially if there are insufficient registrations. In this case, fees already paid will be refunded. Replacement and follow-up costs for course participants due to cancellation of events or postponement of lessons are excluded. The HIRAcon Academy reserves the right to hold some or all of the lessons elsewhere.

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5. Presence of the participant

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In all compact seminars (e.g. seminars according to RAB 30) the participant is required to be present for 100% of the course. Absences lead to exclusion from participation. In the other seminars, 85% attendance must be demonstrated. For web seminars, participation via video and audio connection is mandatory for successful participation.

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6. Self learning phase

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For seminars with a self-study phase, registration must take place at least four weeks before the start of the seminar. The seminar fee must be paid two weeks before the start. The documents for the self-study phase will then be immediately sent to the participant by email. The corresponding work results are to be submitted on the first day of attendance. Submission is a prerequisite for admission to the exam.

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7. Participation certificate

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At the end of the seminar (in the case of seminars with an examination, after successful participation in the examination), the participant receives (participation in accordance with the ATB is required) a certificate of participation with information on the content of the training as well as the time scope and aim of the measure.

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8. Change of lecturers

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As long as the overall layout of the event is not significantly affected, the change in lecturers and shifts in the schedule do not entitle the participant to withdraw from the contract or to reduce the fee. The possibility of termination for good cause remains unaffected.

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9. Exclusion from participation

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The HIRAcon Academy is entitled to exclude participants in special cases, e.g. late payment (see section 2), disruption of the event and operations, from further participation. In the event of exclusion, the HIRAcon Academy's financial claim is based on Section 3 of the General Conditions of Participation.

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10. Liability

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HIRAcon Academy's liability for damages, in particular those resulting from accidents, damage, loss or theft, is excluded unless the damage is due to intentional or grossly negligent behavior on the part of HIRAcon Academy or its vicarious agents.

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11. Data storage

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By registering, the participant agrees to the handling and processing of personal data for the purposes of course and exam management as well as to the later sending of the HIRAcon Group's own information.

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12. Subsidiary agreement/contractual validity

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Additional agreements are only valid in writing. If individual clauses of these terms and conditions of participation are ineffective, the validity of the remaining provisions remains unaffected.

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13.  Place of jurisdiction and place of performance

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The place of performance and the agreed place of jurisdiction for commercial transactions is Neuss.

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14. Alternative dispute resolution for consumers in accordance with Article 14 Paragraph 1 ODR Regulation and Section 36 VSBG

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The European Commission provides a platform for online dispute resolution (OS), which you can find here: ec.europa.eu/consumers/odr. Consumers have the opportunity to use this platform to resolve their disputes. We will not take part in a dispute resolution procedure before a consumer arbitration board within the meaning of the Consumer Dispute Settlement Act and are not obliged to do so.

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15. Validity

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The general terms and conditions of participation apply to all registrations, rebookings, etc. from November 1st, 2021.